Privacy Policy
Last updated: September 28, 2026 Policy version: 2026-09-28
Who we are
IntuneAcademy is operated by Robopack A/S, a company registered in Denmark.
- Address: Kongevejen 418, 2840 Holte, Danmark
- Company registration (CVR): 32559735
- Email: info@softwarecentral.com
- Telephone: +45 45 47 44 00
What data we collect
Account data (optional)
Authentication is handled by Microsoft Entra External ID, operated by Microsoft Corporation. When you sign in, Microsoft provides us with the following fields from your Microsoft account, which we cache in our database so the site doesn't need to call Microsoft on every page load:
- Email address — used for authentication via email one-time passcode (OTP) and to identify your account
- A unique user identifier assigned by Microsoft Entra External ID
- Display name, given name, and surname — if provided during sign-up, on your IntuneAcademy profile page, or in your account profile
- Job title, company name, and country — if provided during sign-up, on your IntuneAcademy profile page, or in your account profile
- The date your account was created
- Your marketing communications preference and terms-of-use acceptance as recorded in your account, whether at sign-up or when you accepted them on IntuneAcademy
The cached copy is refreshed when you use IntuneAcademy: normally when it is more than 7 days old, or more than an hour old while the shared Customer ID profile feature is enabled. Signing in also requests a refresh, subject to a short cooldown. Temporary directory outages may delay these updates. You can review Microsoft's privacy statement at privacy.microsoft.com.
You can change your name, job title, company and country on your IntuneAcademy profile page:
- Robopack Customer ID accounts. Robopack Customer ID is the shared account from Robopack for Robopack's websites. For these accounts, the details you save on your profile page, and any terms acceptance or marketing preference you give there, are saved to your Robopack Customer ID account, so other Robopack websites that use it see them too. We only save a marketing preference if you change it yourself. When you accept the terms on IntuneAcademy, we also record when you did so and an internal identifier for the version of the IntuneAcademy form you saw. That identifier labels our form; it isn't a version of any policy. Robopack's own terms and privacy policy are at robopack.com/terms-of-service and robopack.com/privacy-policy.
- Other accounts. The details you save are stored by IntuneAcademy only and shown in place of the cached values.
Progress data
When you are signed in and mark lessons as complete, we store:
- Your user identifier (assigned by Microsoft Entra External ID)
- The course and lesson you completed
- The date and time of completion
This data is stored in Cloudflare D1 and is used solely to display your progress and generate aggregate platform statistics.
Contact form submissions
If you submit the contact form, we collect:
- Your name
- Your email address
- Your message
Contact form submissions are processed by Formspree. You can review Formspree's privacy policy at formspree.io/legal/privacy-policy.
Waitlist data
If you join the IntuneAcademy course waitlist, we additionally collect and store:
- The fact that you joined the waitlist, and the date and time you joined.
- How you heard about IntuneAcademy — an optional answer from a short list of options (LinkedIn, Google, Reddit, exhibition, recommendation, "other", or "prefer not to say"). You can decline to answer.
- Your notification preferences — whether you want to be emailed when new course modules are published, and whether you want to be emailed about upcoming live office hours. Each preference is a separate consent that can be changed or withdrawn at any time.
- A record of your consent, including the date and time you joined, the version of this privacy policy you accepted, the wording of the consent statement shown to you, and your IP address and browser at the time. We keep this so we can demonstrate, if asked, that your consent was freely given and informed.
The profile fields shown to you on the waitlist form (name, email, job title, company, country) come from your profile described in Account data above. Joining the waitlist doesn't store them again, except that for accounts other than Robopack Customer ID accounts, the country you choose on the form is saved to your IntuneAcademy profile.
Marketing communication preferences from your Microsoft account
During sign-up or profile completion, you can choose whether you would like to receive marketing communications from Robopack. If you have a Robopack Customer ID account, you can also change this on your IntuneAcademy profile page. We read that preference from your account so we know it exists. This Microsoft-account-level preference applies to communications from Robopack across all our products. The IntuneAcademy waitlist preferences above are separate and IntuneAcademy-specific.
Analytics
We use Cloudflare's built-in analytics, which do not use cookies or track individual users. No personal data is collected through analytics.
How we use your data
We use your data to:
- Authenticate you and maintain your session
- Track and display your course progress
- Respond to your contact form enquiries
- Generate aggregate, anonymised platform statistics for reporting purposes
- Send you a one-time confirmation when you join the waitlist
- If you have opted in: email you when new course modules are published, and email you about upcoming live office hours
- Understand which channels visitors find IntuneAcademy through (the "how did you hear about us" answer)
We do not sell your data to third parties.
Lawful basis for processing
Under the General Data Protection Regulation (GDPR), every processing purpose we have requires a lawful basis. Ours are:
| Purpose | Lawful basis (GDPR Art. 6) |
|---|---|
| Authentication, session management, progress tracking | Contract (Art. 6(1)(b)) — necessary to provide the service you have signed in for |
| Waitlist confirmation email | Contract (Art. 6(1)(b)) — a one-time service message confirming an action you took |
| "New module published" emails (if you opt in) | Consent (Art. 6(1)(a)) — you must actively opt in; you can withdraw at any time |
| "Office hours reminder" emails (if you opt in) | Consent (Art. 6(1)(a)) — you must actively opt in; you can withdraw at any time |
| "How did you hear about us" attribution | Legitimate interest (Art. 6(1)(f)) — a low-impact, optional question used to understand which channels we should invest in; you can decline to answer |
| Contact form responses | Legitimate interest (Art. 6(1)(f)) — you contacted us; we respond |
| Aggregate platform statistics | Legitimate interest (Art. 6(1)(f)) — operating and improving the service |
Where consent is the basis, you can withdraw it at any time without affecting your account or your ability to use the service. Withdrawal is as straightforward as giving consent: change the relevant checkbox on your waitlist preferences screen, or contact us at the address below.
Data processors
| Processor | Purpose | Location |
|---|---|---|
| Microsoft (Entra External ID) | Authentication and user management | EU / USA |
| Cloudflare | Hosting, API, data storage | Global (edge) |
| Formspree | Contact form submissions | USA |
| Resend | Sending waitlist confirmation emails and (where you have opted in) module-launch and office-hours notifications | EU / USA |
Your rights
Under the General Data Protection Regulation (GDPR), you have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data ("right to be forgotten")
- Restrict processing of your data
- Port your data to another service
- Object to processing of your data
- Withdraw consent at any time where we rely on consent (e.g. for marketing emails). Withdrawing consent does not affect the lawfulness of processing that happened before withdrawal.
For the consents specific to IntuneAcademy, you can withdraw directly: change your notification preferences on your waitlist preferences screen, or leave the waitlist using the "leave the waitlist" action there.
To delete your IntuneAcademy account, or to exercise any other right that isn't available through self-service, contact us at info@softwarecentral.com. We respond to such requests within 30 days as required by GDPR.
You also have the right to lodge a complaint with the Danish Data Protection Authority (Datatilsynet) at datatilsynet.dk.
Data retention
- Account data is retained for as long as your account exists. To delete your account, email us at info@softwarecentral.com; we will action the request within 30 days.
- Progress data is retained for as long as your account exists and is deleted when your account is deleted.
- Contact form submissions are retained for up to 12 months.
- Waitlist data, including your consent record and notification preferences, is retained for as long as you are on the waitlist. If you leave the waitlist, your waitlist entry is deleted. If you delete your account, your waitlist entry is deleted at the same time. We retain consent records for an additional 12 months after withdrawal so we can demonstrate, if asked, that your consent was valid at the time.
- "How did you hear about us" responses are retained in aggregate indefinitely (e.g. "20 people heard from LinkedIn this month") but the link between the answer and your account is deleted when your account or waitlist entry is deleted.
Cookies
IntuneAcademy uses only essential cookies and browser storage required for authentication (session management via Microsoft Entra External ID). We do not use advertising or tracking cookies.
Changes to this policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date.
Contact
If you have any questions about this privacy policy or how we handle your data, contact us at:
Robopack A/S Kongevejen 418, 2840 Holte, Danmark info@softwarecentral.com +45 45 47 44 00